As at 9/4/2020
GuardHERE Consulting (also: we, us, I, service provider) is committed to providing quality information and useful tips through its online presence.
Errors and Omissions excepted.
By accessing this website, you (also: ‘the user’, ‘client’) agree to the terms, conditions and policies laid out on this page and any subsequent agreements.
The use of the booking system is an indication only and bookings are subject to change by agreement.
The Client will notify the Service Provider of any concern without delay and allow opportunity for remedy through collaboration. If the outcome to the Client is still unfit for purpose, the Service Provider will issue a full refund. This guarantee does not change or exclude the Clients or Service Providers rights under the work agreement or under any applicable consumer law guarantees.
The GuardHERE Logo, name and associated branding, website icons and characters are
(C) Copyright to GuardHERE Consulting and must not be used or changed without permission from us.
Limitation of Liability
Any tips, advice, information or other content that is published by us on our/other platforms, channels or other methods is of a general nature only and is provided ‘as is’ for general consideration.
You should always consider if any content is right for you. If you need to use the content for more than your consideration, you can contact us for more information.
You agree by using our website that we are not held liable for any errors or omissions (E&OE) in its content.
We do not endorse the thoughts, opinions and positions of users, and are not responsible for statements made by third parties.
Materials and Content
The pictures, items, content and other material on our website is the property of us, unless otherwise credited or other licences have been provided.
Our work cannot be reused, re-purposed or carried on as someone else’s without our permission.
All rights reserved.
GuardHERE Consulting is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, country, email and IP addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including consults, correspondence, by telephone and facsimile, by email, via our website www.guardhereconsulting.com.au, from your website, from media and publications, from other publicly available sources, from cookies, etc. and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or via the appropriate links.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party, where reasonable and practical.
Disclosure of Personal Information
Your Personal Information may be disclosed in several circumstances including the following:
- Third parties where you consent to the use or disclosure (for example, by continuing to use this website or its functions); and
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
GuardHERE Consulting will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.
This section is in addition to the above and should be read in conjunction.
What personal data we collect and why we collect it
When visitors leave comments on the site, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection.
Our website may use third party applications for the purposes of comments, user interactions, profiles, etc. and they may operate additional privacy policies.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Pages, Images, Articles, Media, Security Applications and other plugins on this site may include embedded content (e.g. videos, images, articles, plugins, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
For usage statistics and marketing, our website may run some analysis on the information collected as set out in this policy and will also be used in line with this policy.
Visitor comments or completed forms may be checked through an automated spam detection service.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.